At Process Cooling, our Continuous Improvement & Performance (CI&P) team begins every idea with customer feedback. Our business is built around our customers, and we actively promote a culture of listening, understanding, and collaboration.
By working closely with our clients and responding to real operational challenges, we deliver meaningful continuous improvements that enhance performance, reliability, and efficiency. This approach ensures that each interaction improves the customer journey — not just once, but continuously over time
"We’ve worked with Shaun for 17 years across several of the businesses he’s been part of. Throughout this time, Shaun has consistently supported us through periods of growth, taking the time to understand our needs and challenges while suggesting ways to adapt our process cooling systems accordingly. Once he understands our goals, Shaun always presents multiple well-thought-out options, which has led to many successful projects together."
Alan Smith
Project Manager, Food & Beverage“Having worked with the team at Process Cooling before, we invited them to tender for a new project that came with tight time and budget constraints. The project has now been successfully completed, and they went above and beyond to meet the deadlines and stay within budget. Shaun even visited the site personally to assist with dry commissioning, ensuring everything was fully prepared for his commissioning engineer that week.”
Drew Strong
Technical Manager, Dehumidifiers"I’ve worked with the team at Process Cooling on several projects now and have been consistently impressed by their innovative, out-of-the-box thinking. They always find creative solutions tailored to our customers’ needs and any project constraints. Our collaboration has even changed the way we approach process cooling, helping us design new machinery that better supports our customer goals. The open and collaborative discussions with the Process Cooling team have been invaluable in sparking fresh ideas and improvements."
Paul Cameron
Head of Manufacturing, Metals"Working with Shaun is a breath of fresh air. He brings a consultant’s mindset, without upfront costs. We’ve spent many productive meetings discussing potential improvements to our existing systems, and Shaun has been methodically working through them with me. His commitment to understanding our process cooling system in depth has resulted in measurable improvements and greater system efficiency."
John Burgess
Sustainability Manager, Educational & Research“Process Cooling have supported us with a consultative approach, helping us adapt and improve our existing process cooling services. They provided valuable insight into operational improvements and future capital investment, enabling us to tender projects with confidence, compare proposals on a like-for-like basis, and secure the best products and services for our capital spend.
Throughout the project, Process Cooling continued to offer excellent support and remained involved in the ongoing operation and maintenance of the equipment thereafter.”
Dan Mattey
Medical PlasticsVision
To ensure UK industry continues to be recognised for its quality, innovation, and reliability, supported by Process Cooling systems engineered and delivered to meet every customer’s unique requirements.
Mission
Our mission is to build long-term partnerships by understanding our customers businesses, supporting their growth, and helping them lead their industries. We deliver the knowledge, service, and solutions they need to achieve their goals with confidence.
Core Values
🤝 Customer Focus – We build trusted, lasting relationships by putting customers first.
⚙️ Collaboration – Great results come from working closely with our team, partners, and clients.
💡 Innovation – We deliver smart, efficient, and future-ready solutions.
💙 Kindness – We act with respect, honesty, and professionalism.
No matter where you’re located, our team is always ready to support you with your Process Cooling needs.
We proudly deliver our full range of products and services across the UK, ensuring every customer receives the same high level of expertise, reliability, and care - wherever their business operates
Contact Us Details
EMAIL: Info@process-cooling.co.uk
TEL: +44 02046 346 474
ADDRESS: 4500 Parkway,
Solent Business Park,
Whiteley,
Fareham,
Hampshire,
PO15 7AZ,
United Kingdom